Header Test

« Click Here To Return To the FilmSmack Homepage | Latest Uma Thurman movie "My Super Ex-Girlfriend" ... » | Docurama company brings "Film Festival Experience"... » | Best Picture Oscar winner "Crash" still collecting... » | Breaking: Roger Ebert undergoes emergency operatio... » | New Release: Documentary film about American WWIII... » | More Americans than ever before now own an iPod or... » | Superman Returns top weekend film--$52 million » | Lois Lane's evolution through decades of Superman ... » | REVIEW: "The Omen" » | "Superman Returns" music composer tries to follow ... »

Man blames house fire on Comcast Cable Box, says Comcast "could've killed my family."

from cbs47.com:

JULY 3, 2006

A Jacksonville couple is happy to be alive after they say their cable box caught fire overnight.

Resident Johnnie Cope says he woke up early Monday morning to find smoke everywhere in his home and his cable box on fire. Cope says it was up to him to get his wife and 5 dogs out of harms way. “47 years I've been married to this little girl, and I almost lost her."

Cope suffers from emphysema and moving around at all is a tough task for him. Since the fire, he says it's been just too much to handle physically and emotionally.

“I can't breath. I use this machine […] every hour. My wife is coughing, [and the] dogs are coughing," he says.

The Copes lost their computer and fax machine in the fire, which may not sound like a lot. But to a couple relying on social security, it's everything.

Cope says Comcast came out to their home a couple of times and took the cable box. But when it comes to helping them get their belongings replaced, they say the company is dragging its feet.

"They just don't care. Comcast has brushed us off. They could've killed my family,” Cope says.

However, you always hear ‘the customer comes first’ at Comcast, and the company says they're going to prove it. A Comcast company representative says as soon as they get the insurance report, something they are required to have in their hands, they will make sure the Cope’s gets what's owed to them.

"Our interest is making the Cope's as whole as possible,” says Bill Ferry with Comcast. “We're going to do that, and do whatever's necessary to do the right thing."

Comcast also says the boxes, like the one the Cope’s believe caught fire, are tested and are completely safe. They say this is an extremely rare case. In fact, representatives say if the box caught fire, it is one of the only cases.


Links to this post

Create a Link

Top Box Office

Showtimes and Tickets

    Movies In Your Area
    (zip code, city, or state)


Subscribe to FilmSmack!
What's this?
About RSS Feeds

Google Reader or Homepage Add to My Yahoo! Subscribe in Bloglines Subscribe in NewsGator Online Add FilmSmack to Newsburst from CNET News.com Subscribe in FeedLounge Add to Bitty Browser Add to Plusmo Subscribe in Rojo Add to My AOL

Enter your email address to get FilmSmack Headlines sent to your inbox each day!

Delivered by FeedBurner

Search FilmSmack

Contact FilmSmack

    Got a tip? Send it to filmsmack@gmail.com


© 2006 filmsmack.org